Vet-medic Privacy Policy
At Vet-medic, we are committed to protecting your privacy. We use the
information we collect about you to process orders and to provide a more
personalised shopping experience. Please read on for more detail about our
privacy policy.
What information do we collect? How do
we use it?
When you order, we need to know your name, e-mail address, delivery address,
credit or debit card number and expiry date. This allows us to process and
fulfil your orders and to notify you of your order status. We may also ask for
your telephone number which enables us to contact you urgently if there is a
problem with your order. For some deliveries this number may be given to our
couriers. We also monitor customer traffic patterns and site usage to help us
develop the design and layout of the site. We do not use cookies on our website
We may also use the information we collect to occasionally notify you about
important functionality changes to the Web site, new Vet-medic services and
special offers we think you'll find valuable. If you would rather not receive
this information, please send an e-mail
. Make sure to change your preferences for each account or e-mail address you
have left with us.
How does Vet-medic protect customer
information?
When you place orders or access your account information, we make use of a
secure server. The secure server software (SSL) encrypts all information you
input before it is sent to us. Furthermore, to ensure compliance with the UK
Data Protection Acts of 1984 and 1998 and the relevant Irish legislation, we
follow strict security procedures in the storage and disclosure of information
which you have given us, to prevent unauthorised access. Our security
procedures mean that we may occasionally request proof of identity before we
are able to disclose sensitive information to you.
Will Vet-medic disclose the information
it collects to outside parties?
Vet-medic does not sell, trade or rent your personal information to others.
However, Vet-medic may provide aggregate statistics about our customers, sales,
traffic patterns and related site information to reputable third-party vendors,
but these statistics will include no personally identifying information.
In Summary
We are committed to protecting your privacy. We use the information we collect
on the site to make shopping at Vet-medic possible and to enhance your overall
shopping experience. We do not sell, trade or rent your personal information to
other. If you never want to receive any announcements or special offers from
us, please send a blank e-mail message
here to change your preferences. Remember to change your preferences
for each of the e-mail accounts you have given us.
Your Consent
By using our Web site, you consent to the collection and use of this
information by Vet-medic. If we decide to change our privacy policy, we will
post those changes on this page so that you are always aware of what
information we collect, how we use it and under what circumstances we disclose
it.
Tell Us What You Think
Vet-medic welcomes your questions and comments about privacy. Please send
e-mail here
Here is why shopping at Vet-medic is safe:
Our secure server software encrypts all your personal information including
credit or debit card number, name and address. The encryption process takes the
characters you enter and converts them into bits of code that are then securely
transmitted over the Internet. In the event of unauthorised use of your credit
or debit card, most banks and card issuers either cover all the charges that
result from unauthorised use of your credit or debit card, or may limit your
liability to just £50.00
Still prefer not to send your credit or debit card number over the Internet?
Just give us a ring and use our free phone mail-order service:
UK 0800 387 348
International +44 800 387 348
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