About Veterinary Medicines

My pet regularly has medication from the Vet. Can I obtain it from a pharmacy?

Yes. Veterinary medicines are classified into several categories, much the same as human medicines. Some are available through pet shops, some only through pharmacies and your vet, and some only on a prescription written by your vet.

All prescription only medicines can be dispensed by Vet Medic Pharmacy. If your pet has regular medication you are entitled to ask your vet for a prescription to be dispensed by a pharmacist. The vet will write a prescription, in much the same way as your family doctor and then give it to you.

If you feel your veterinarian is overcharging you for writing a prescription then complain to the RCVS (Royal College of Veterinary Surgeons). A link to information concerning fair trading requirements can be found below:


Once you have your prescription you can order it in several ways:

You can order your prescription item online, and when prompted, you can either:

1. Send in your prescription via the post to: (please write your order number on the prescription)

Vet-medic Pharmacy
Manor House
Merlin Way

2. Fax us the prescription to 0115 930 8111 (excluding prescriptions for Epiphen)

3. Upload the prescription during the order process.

Alternatively you can order over the telephone on 01159 307 788 Mon-Fri 9.00am and 5.30pm. We can take your order, give you a reference number and take payment details. Once we receive your prescription we will dispense it and send the products to you.

Please note that it is an offence for a person to submit a fraudulent prescription to obtain veterinary medicines, and for a person to amend a prescription unless authorised to do so by the prescriber. Any suspected case of fraud or tampering with a prescription will be referred to the Veterinary Medicines Directorate(VMD)

Click here to view what is reported to the VMD

Adverse reactions to veterinary medicines can be reported directly to the VMD's Suspected Adverse Reaction Reporting Scheme

If you would like to find out more about a product then you can use the VMD's Product Information Database

A veterinary prescription needs the following details:

- Name and Address of Vet
- Professional Qualifications
- Date Details of the Animal/s to be treated
- Name and Address of the Owner
- Details of the medication, including drug, dose and quantity
- How many times the prescription may be repeated (if any)
- The Phrase "For animal use only, for an animal under my care" or similar
- Signature of your Vet (in ink)

Please note that veterinary prescriptions are only valid for 6 months unless stated otherwise. Prescriptions with controlled drugs on are only valid for 28 days and are non repeatable. If your prescription has multiple uses written on, or you wish to send it to use for later use, it is your responsibility to use the prescription within the valid time frame.