WHAT INFORMATION DO WE COLLECT? HOW DO WE USE IT?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some deliveries, this number may be given to our couriers. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may also use the information we collect to occasionally notify you about important functionality changes to the website, competitions, special offers and new arrivals. By signing up for our newsletter, you agree to Vet Medic using your personal data for these services. You can unsubscribe at any time. Make sure to change your preferences for each account or e-mail address you have with us.
HOW DOES VET-MEDIC PROTECT CUSTOMER INFORMATION?
When you place orders or access your account information, we make use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, to ensure compliance with the UK Data Protection Acts of 1984 and 1998 and the relevant Irish legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
WILL VET-MEDIC DISCLOSE THE INFORMATION IT COLLECTS TO OUTSIDE PARTNERS?
Vet Medic does not sell, trade or rent your personal information to others. However, Vet Medic may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Vet Medic possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to other. If you never want to receive any announcements or special offers from us, please send a blank e-mail message to email@example.com to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.
TELL US WHAT YOU THINK:
Vet Medic welcomes your questions and comments about privacy. Please e-mail firstname.lastname@example.org or call 0115 930 7788
HERE IS WHY SHOPPING AT VET-MEDIC IS SAFE:
Our secure server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges that result from unauthorised use of your credit or debit card, or may limit your liability to just £50.00